Posted on November 25, 2011 by Donna Price, Marketing Strategist & Business Consultant
These are just a few of the comments we hear from managers and business leaders about the annual employee performance appraisal. Many feel the same about their own, personal performance appraisal and dread it equally. What makes them so difficult?
It’s the direct conversation with another person that makes it hard, AND the fact that the conversation has NOT been ongoing. When the performance appraisal is used as an effective tool for enhancing employee performance improvement the conversation is happening throughout the year and the employee and the supervisor are both engaged and committed to the plan.
Shifting to a performance improvement system that is positive, focused on producing results and success shifts the entire year end experience. In addition, the workplace culture shifts to one of results oriented and skill mastery. Employees are engaged in the top goals for success and they know that they have the support of their managers and team.
What does it take to make this shift?
The manager has to make the first shift.
The next step is to use a planning process that engages the employee. We use the Best Year Yet® system of transformation. It is a powerful system of moving employees into a results focused paradigm and taking a moment to look at their limiting beliefs as well. By doing this the manager can help them to overcome limitations and be successful. The plan sets the top goals for the employee for the year, in collaboration with the manager or leader. The plan is simple and focused.
The plan is then reviewed with the employee each month. It is not the manager leading the conversation but rather the employee. The employee comes to the meeting prepared to discuss their goals and how they did on each goal for the previous month. Using an online system for tracking goals, employees actually login into their plan and SCORE their goals. This is a powerful shift in how appraisals are done. It is empowering to employees and more fully engages them in the plan and its outcomes. It is not a plan that has been handed to them and is negatively focused, it is a plan that they have developed to create their “best year yet”, and as a result the company results are improved.
When managers are engaged with employees then they are more clued into what is interfering with success. They are having regular conversations with staff and know what is happening through out their area of responsibility. In addition, they know just how their team is performing.
When it comes time to review the plan again at year end the experience is no longer dreaded but is anticipated with enthusiasm. Relationships between managers and employees are shifted to collaborative rather than controlling and confrontational.
Workplaces that develop a system of performance improvement see greater team work, greater company results and more collaborative behavior on their team.
To learn more about creating a positive performance improvement system in your workplace schedule a strategic leadership call.
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