Starbucks Reputation Challenged Quickly

One Incident Can Shift Your Online Reputation Quickly This last week Starbucks had a terrible incident of racism on the part of an employee and customers. Starbucks quickly went into crisis management mode, closed their stores for an afternoon of training across the country,…

Getting Customer Reviews

How To Get Audio/Video/Photo Customer Reviews For Your Small Business Customer reviews can be so helpful to a company. ┬áVideo and photo gives you an added advantage of add authenticity to the review as well as search engine ranking power. An often overlooked method…

Your Reputation is On The Line

How to Assess Your Online Reputation Have you ever checked your reputation online. ┬áThe online world provides a totally different reputation management challenge than the past. It is critical that you check yourself out and that you monitor your reputation ongoing. Assessing your online…